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LibQUAL+(TM) Home  >  About LibQUAL+  >  LibQUAL+® Lite in 2010

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LibQUAL+® Lite in 2010: New & Improved Pricing and Platform

Register now for the 2010 LibQUAL+® survey cycle using our new platform. LibQUAL+® will launch a new website in January 2010. The new interface features enhancements like LibQUAL+® Lite. All this while our price is frozen!

A short form of the LibQUAL+® survey, LibQUAL+® Lite uses item sampling methods to: (a) gather data on all 22 LibQUAL+® core items, while (b) each individual participant responds to only a subset of items. As a consequence, survey response times are roughly cut in half, while the library still receives data on every survey question!

In conjunction with LibQUAL+® Lite, ARL is set to release the new LibQUAL+® interface in 2010. The new interface features additional usability enhancements and features such as:

  • Launch multiple language surveys using one interface
  • Unlimited number of survey contacts
  • Simplified online survey management process
  • Preview of Lite and full survey versions
  • A comprehensive set of user comments including comments from incomplete surveys
  • Complete and/or modify the Representativeness Questionnaire post-survey
  • Upon subscription access institutional reports and enhanced analytics for all survey years
  • Assign your organization to multiple ARL assessment tools

We are also introducing improved pricing starting in 2010. The standard base fee for the LibQUAL+® survey implementation is frozen in 2010 at $3,200. We are moving to a fee structure that rewards periodic, structured participation, and encourages libraries to make participation decisions strategically, rather than on an ad hoc, one-time basis. The new fee structure will be “back-end loaded” meaning that fees in subsequent years will be reduced in recognition of participation on a scheduled periodic basis. Please see our Services and Fees page for details.